Privacy Policy

Last Updated: October 4, 2025

1. Introduction

UnifiedRamp ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency onramp platform. Please read this privacy policy carefully.

2. Information We Collect

We collect several types of information from and about users of our Platform:

2.1 Personal Information

  • Name, email address, and phone number
  • Date of birth and nationality
  • Government-issued identification documents
  • Residential address
  • Payment information (credit card details, bank account information)

2.2 Transaction Information

  • Transaction history and cryptocurrency wallet addresses
  • Purchase amounts and payment methods used
  • Trading activity and patterns

2.3 Technical Information

  • IP address and device information
  • Browser type and version
  • Cookie data and usage statistics
  • Access times and referring website addresses

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing your cryptocurrency purchase transactions
  • Verifying your identity and complying with KYC/AML regulations
  • Preventing fraud and ensuring platform security
  • Providing customer support and responding to inquiries
  • Sending transaction confirmations and important updates
  • Improving our services and user experience
  • Complying with legal obligations and regulatory requirements
  • Marketing communications (with your consent)

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, such as payment processing, identity verification, fraud detection, and customer support.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or regulatory agencies).

4.3 Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, user information may be transferred to the acquiring entity.

4.4 With Your Consent

We may share your information for any other purpose with your consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • 256-bit SSL/TLS encryption for data transmission
  • Encrypted storage of sensitive data
  • Regular security audits and penetration testing
  • Strict access controls and employee training
  • Cold storage for cryptocurrency assets

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining information to comply with our legal obligations, resolve disputes, and enforce our agreements.

For regulatory compliance (KYC/AML), we are required to retain certain information for up to 7 years after account closure.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to our processing of your information
  • Restriction: Request restriction of processing
  • Withdrawal: Withdraw consent for processing (where applicable)

To exercise any of these rights, please contact us at privacy@unifiedramp.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Platform.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@unifiedramp.com
Data Protection Officer: dpo@unifiedramp.com